General commercial terms regarding returns and refunds.
Returns and refunds are subject to the specific commercial agreements made at the time of order confirmation. As a business-to-business supplier, standard retail refund policies may not apply.
We encourage all clients to thoroughly discuss their product requirements before finalizing an order to ensure the correct merchandise is supplied.
Any issues regarding product quality or defects must be communicated to our team within the timeframe agreed upon during the commercial transaction. We will work with you to address any genuine concerns based on our supplier agreements.
To discuss a specific commercial issue, please contact us directly at contact@mamaagencies.com or by calling +91 6456483922.